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Frequently asked questions

General

What is MyDealDrop?

MyDealDrop tracks prices across South African online retailers and works out a Deal Score for each one, based on our own recorded price history — not the retailer's own "was" price. See how it works.

Which retailers do you track?

See the current, full list on our retailers page. We are not affiliated with or endorsed by any retailer listed there; trademarks belong to their owners.

Is this free to use?

Browsing deals, searching and comparing prices is always free. 2 price alerts are free forever, with no card required. Paid plans add more — see pricing.

Deal Score & prices

How is the Deal Score worked out?

Five weighted inputs, all computed from prices we've recorded ourselves: how today's price compares to its own recent history, how it compares across every retailer selling it right now, the retailer's own claimed discount (weighted lightly), whether the price is actually trending down, and whether it's in stock. Full breakdown, with a worked example: how it works.

Why don't you just trust the retailer's "was" price?

Because a retailer sets that number itself, which makes it the easiest one to inflate. Our score gives it the least weight of the five inputs, and relies mainly on prices we've actually recorded over time.

How often are prices re-checked?

Every tracked product is re-read regularly. Premium and Pro members get the products they personally track re-read more often than the free baseline — see pricing for what each plan includes.

Why does a price sometimes say it hasn't been confirmed recently?

If we haven't been able to re-check a retailer recently — some occasionally block automated visits — we say so, rather than present an old price as if it were today's.

Alerts & tracking

What is a price alert?

You pick a product and we email you when it reaches a price you set. You can also ask to be told about a percentage drop from when you started tracking, a new recorded low, or when something sold out comes back in stock.

Do all alert types cost money?

The plain target-price alert is free. Percentage-drop, new-recorded-low and back-in-stock alerts, and category or brand alerts, are part of Premium and Pro.

How many alerts can I track?

Free accounts get 2 price alerts forever, Premium gets 50, and Pro is unlimited. Inviting friends can earn you extra bonus alerts on top of your plan's own limit.

Do I need an account to save a deal or set an alert?

Yes — a free account, so we know where to send the alert and your saved deals follow you between devices.

Plans & payment

What do Premium and Pro add?

A longer price-history window, browser notifications, the extra alert types above, category and brand alerts, and — on Pro — a cross-retailer price-gap finder, a weekly price-drop report, and an Excel export of what you track. Full comparison: pricing.

How much do they cost?

See our pricing page for current monthly and annual prices — paying annually costs less than paying monthly.

How do I pay?

Through Paystack's secure checkout. Available payment methods are shown there when you subscribe.

Can I change or cancel my plan?

Yes — go to your account page to change plans, or contact us if you'd rather we help.

Account, privacy & the site

Can I sign in with Google?

Yes, from the account page.

What do you do with my data?

See our privacy policy — it covers exactly what we collect and why, including the analytics we run.

Will you email me things I didn't ask for?

Only what you opt into, such as an occasional roundup of price drops, and every such email carries a one-click unsubscribe.

What is the Black Friday hub?

A page comparing each retailer's claimed Black Friday discount against our own recorded price history. It only appears in the run-up to Black Friday and for about a week after, so it isn't always live.

Didn't find your answer? Contact us — a real person reads it.